May 6-9, 2012 Conference Highlights

Processes

Topic Chair
Richard Wilkinson
Sr. Dir. Logistics Eng.
Walmart Stores, Inc.

CREATING A CULTURE OF SAFETY IN WALMART LOGISTICS

Ken Woodlin, JD, VP, Logistics AP, Compliance & Safety, Walmart Stores, Inc.

In an environment where many pieces of power equipment are routinely moving about and manual material handling is the norm, there are risks for serious injury and/or frequent accidents. Company policies and procedures or regulations may declare a disciplinary process but cannot ensure reducing the risks of serious injuries and/or the frequency of accidents. Having a strong safety culture will. What is a strong safety culture? It's a culture in which every Associate goes beyond the call of duty for the welfare of fellow Associates. A culture where every Associate is comfortable voicing any safety concerns. A culture where an Associate who is demonstrating safe behaviors is both recognized and appreciated.This session will dicuss suggested components of a safety culture.

IT'S ALL IN THE BLOOD: A STUDY OF HOW ONE COMPANY GOT ITS LIFE-SAVING WAREHOUSE INTO SHAPE

Naji Haddad, Senior Director, Supply Chain Operations, Immucor and Yoel Yohan, Partner, The Progress Group

In every warehouse, efficiency is desirable. At Immucor it’s crucial, because people’s lives and health are at stake. This life sciences company applied Lean, Six-Sigma, and 5S methodologies with goal of improving workflow and optimizing space utilization to reduce costs and improve customer-service levels. As a result of its warehouse "transfusion," Immucor streamlined processes, optimized space and inventory, boosted labor productivity and processing capacity, improved accuracy and visibility of inventory and orders, and established continuous improvement as a cultural ideology. The presenters will walk you through the Immucor project from start to finish and show you how you can apply these techniques to any warehousing operation.

Facilities

Topic Chair
Norman Saenz, Jr
Senior VP
TranSystems Corp.

LOOKING FOR SPACE IN ALL THE RIGHT PLACES

Steve Hale, Director of Distribution, Awana Clubs International.

That’s it! From all appearances, you have run out of space in your DC. Management informs you there are no options for expanding –and money is tight as well. You look around and wonder: How do I get more from an already cramped warehouse? In this session, explore some creative ways to uncover usable space. While some ideas will require capital investment, most will be low or no cost—and merley require looking at the space in a creative way. You’ll leave with a list of practical ideas for "finding more space."

WAREHOUSING LAYOUT & DESIGN CUSTOMIZED BEST PRACTICE

Norman Saenz, Jr., SVP and Scott Pribula, Management & SC President, Market Sector Leader, TranSystems

What is the best layout and design for your facility? Whether retrofitting, building to suit or searching for an existing facility, be prepared for what to consider including the faciliy layout/shape and design features. This session covers topics ranging from Lean process concepts, best layout strategies, LEED design innovations, and trends in facility size, shape and location. Attend and learn how to make the best facility decisions for your next project.

Metrics

Topic Chair
Steve Hensley
Blue Sky Technologies Inc.

USE OF KPIS TO DRIVE IMPROVEMENT IN DISTRIBUTION OPERATIONS

Brian de Lyon, Director Logistics Continuous Improvement, TE Connectivity (Formerly TYCO Electronics)

This session will describe the primary performance drivers in warehousing and distribution operations at three levels. 1) functional / departmental; 2) facility/DC; 3) logistics network. The cascading relationship between each level will be described along with the financial impact that all performance metrics have. The session will conclude with a methodology for deployment of Lean tools to drive performance improvement.

USING REAL-TIME, EXCEPTION-BASED METRICS AND KPIs TO OPTIMIZE YOUR EXTENDED SUPPLY CHAIN OPERATIONS

Steve Hensley, President, Blue Sky Technologies

Supply Chain operations generate more than enough "data" these days, but how do best-in-class companies mine through the data to extract the "information" they need to manage their operations in real-time? This session will discuss the KPI and metric information required, and the methods of extracting, compiling and viewing the information so that key operational and managerial decisions can be made "on-the-fly", making a substantial impact on your supply chain bottom line.

Warehousing

Topic Chair
Tim Hotze
VP, Supply Chain Mgmt
Panalpina, Inc.

5 WERC EXPERTS, 4 CATEGORIES, 3 IDEAS, 2 YOU FOR 1 GREAT TIME

Michael Wohlwend, VP, SAP Americas (moderator); Harold Baro, VP Engineering, Simos Insouring Solutions; Stephen Martin, US VP Logistics Implementation, Panalpina; Cal Petty, Director WMS/TMS, Peach state Integrated Technologies; Norman Saenz, Assistant VP, TranSystems Corporation

Join this fast-paced session to hear keen ideas on layout/design, labor, processes and WMS/systems. Speaking from experience and expertise, our panelists will leave you reeling with idea after idea.

SLOT LIKE A DEERE: STEALTHY, SWIFT, AND EFFICIENT

Eric Welsh, Engineering Analyst, John Deere NA, Dan Basmajian, President, Optricity Corporation, and Landon Davies, Senior Engineer, Optricity Corporation

Every operation, no matter how basic or advanced, can likely improve slotting. This presentation will detail how a large facility slots parts based on a wide range of characteristics, including size, weight, storage container, replenishment frequency and activity. These characteristics drive where and how parts are slotted within the warehouse, while taking into consideration complex and competing goals and constraints. You’ll hear advanced methods for locating parts (slotting) within the warehouse to maximize pick efficiency, reduce travel and improve safety. Learn about the savings gained from using proper slotting methods in a Bin Style or Finger Aisle Pick Path, and the methodology used for determining the slotting strategy.

Outsourcing

Topic Chair
Mike Honious
Sr VP,
NA Contract Logistics
OHL

WAREHOUSE OUTSOURCING

Mike Honious, Sr VP, North America Contract Logistics, OHL (moderator), Mike Conner, Sr Mgr., DC Operations, Americas Logistics, Jim Kruza, Director Distribution, Principal, St. Onge Company, Chris Honsberger, Director of Distribution, Supply Chain Operations, Starbucks Coffee Company

This session is designed to be an open dialogue on why companies decide to outsource or not to outsource their warehousing needs. Warehousing is not warehousing is not warehousing and your needs are not the same as other’s. Attendees will get a good understanding of the different types of rational that are used to determine the best outsourcing fit. If you are currently faced with an outsourcing challenge for warehousing, this session is for you.

Strategies

Topic Chair
Tony Ward
Partner
Kurt Salmon Assoc.

CUSTOMIZATION AT THE TOP OF I'S GAME

Joe Cripe, VP Operations, Sports Licensed Division, Adidas Group

The licensed apparel division of adidas faces a multitude of unique challenges in both manufacturing and distributing NFL, NBA, NHL and college sports apparel. This session will focus on how adidas balances the unique aspects of this business with highly variable customer demand. You’ll hear how strategic balancing of levers and a strong focus on key metrics are critical for operating this dynamic quick response supply chain.

RESULTS-ORIENTED SUPPLY CHAIN STRATEGY

Narinder Dhaliwal, Regional Distribution Director, Coloplast Corporation and Steve Scales, Senior Consultant, Kurt Salmon

In the environment of increasing focus on overall cost reduction and improved customer service, strategic network optimization is a valuable tool to accurately assess supply chain alternatives. Recent improvements in optimization tools enable companies to create holistic assessments encompassing more than basic transportation data. Models can (and should) be used to stretch status quo thinking of current distribution channels. As a result, many companies have uncovered opportunities to improve customer service, increase market responsiveness, reduce overall inventory requirements, reduce overall transportation spend, and better leverage fixed assets.

Systems

Topic Chair
Michael McCaleb
Dir. of Ops.
IAE/Midwest Engine Warehouse

IMPROVE WAREHOUSE PRODUCTIVITY WITHOUT TIER 1 TECHNOLOGY

Ian Hobkirk, Managing Director, Commonwealth Supply Chain Advisors

Many companies are drowning in excess warehouseing costs, but lack the budget to invest in expensive "Tier 1" tools to fix the problem. This session will explore ways to improve efficiency while on a tight capital budget. Attendees will learn how to reduce receiving lag times, design an effective pick methodology, and streamline packing and shipping. The audience will learn how to slot the warehouse using a spreadsheet, and create a more effective forward pick area. A discussion will be held about Tier 2 and 3 WMS Systems, and what to look for when selecting a provider. Lastly, the session will cover "Advanced Warehousing for Tight Budgets" and provide an overview of topics like high-density storage systems and Foreign Trade Zone activation.

WMS ON THE CLOUD: PRACTICAL INSIGHTS

Caryn Blanc, Managing Partner, Triangle International and Diego Pantoja-Navajas, Founder/CEO, LogFire

Cloud computing is changing the way people think about analytical business support tools. In the distribution and warehouse management space, cloud WMS offers highly-flexible and scalable alternatives to traditional, "beyond the fire wall" applications. Supply chain execution teams in companies across the globe are quickly grasping the innumerable benefits of having many of their system functions and data on the cloud. Also, industry experts and the user community are closely observing the progress made by cloud WMS providers. In this session, LogFire will explore the benefits and concerns of a real-world cloud WMS implementation. Drawing on practical examples, LogFire and their client will address such issues as scalability, security, functionality, upgradeability and implementation times, as well as provide a look into the future of Cloud-based WMS.

Equipment

Topic Chair
Jeff Howard

AUTOMATION OPTIONS
Dave Schaadt, Major Accounts Manager, Adam Maxwell, Hannibal Industries, and Steve Hagenbuck, Dematic
The introduction of new automated systems in the US warehousing market focus on space and cube utilization to get the most from the space you're in. Knowing options helps to determine the ROI for automation within warehousing and build a solid business case. You'll learn about applications and levels of automated systems and how to reduce racking damage.

CASE STUDY APPROACH TO INCREASE PRODUCTIVITY & REDUCE COST WITH BATTERY FLEET
James Stoneman, National Accounts Manager, Battery Handling System
The role of the warehouse continues to change and everyone is being asked to do more with less. The battery room can sometimes get overlooked in the supply chain process, but understanding the dynamics of your battery handling process and battery fleet management can provide substantial cost savings to your bottom-line. This session will show you how to maximize your efficiencies & productivity related to battery handling and show you several ways to save economic capital while introducing ‘best practices’ to provide a much safer battery changing environment.

THREE DISTINCT WAYS SUSTAINABILITY AFFECTS THE DC

Boyce Bonham, Director, Integrator Services, Hytrol Conveyor Company, Inc.

Reducing your carbon footprint is a multifaceted initiative. Consumers as well as corporations are becoming more concious of the environment and making decisions that positively impact both the environment and their pocketbook. This session will focus on three aspects of the DC being affected by sustainability; 1) location, 2) material handling system design and 3) operations.

Transportation

Topic Chair
Thomas Nightingale
President, Sales & Marketing, ModusLink Global Solutions

TRANSPORTATION CEOS: WHAT'S KEEPING THEM UP AT NIGHT

Peter Bradley, Editorial Director, DC Velocity Magazine (moderator); Scott McWilliams, CEO, OHL, Tyler Ellision, Group President, Greatwide Logistics Services, William Logue, President & CEO, FedEx Freight, David Hoppens, SVP & GM Intermodal Services, U.S. Xpress, Inc.

As the face of transportation changes in response to macroeconomic, financial and political pressures, warehouse professionals should be aware of the issues facing the senior leadership of this vital part of the supply chain. This session will provide insights into the most pressing problems across all modes of transportation business so that we can all plan for the future and become part of the solution. You’ll also have the opportunity to ask questions of these CEOs.

TRANSPORTATION RATE TRENDS AND FORECASTS ACROSS ALL MODES

Jason Seidl, Director, Dahlman Rose & Company (moderator); Anthony Hatch, Anaylist/Consultant, abh consulting; Noël Perry, Principal, Transport Fundamentals, Inc.; Mark Schoeman, President, The Colography Group, Inc.

As transportation rates fluctuate, warehouse and transportation professionals constantly seek to improve their budgeting and forecasting while trying to explain these fluctuations to their senior management and customers. This session features the thought leaders across all modes who will attempt to look into the crystal ball and predict where rates are headed and explain the reasons they may change.

People

Topic Chair
Michael Mikitka
CEO, WERC

LEAN + ENGINEERED STANDARDS + LMS + INCENTIVES = A CULTURE SHIFT THAT DRIVES RESULTS!

Stuart Rosenfeld, VP, Distribution & Logistics, Pep Boys and Charles Zosel, Vice President, Tom Zosel Associates, Ltd.

Pep Boys was deeply ingrained in department (team-based) incentives, which had driven massive savings over a 10 year+ period. They knew there were additional savings, but not how to get it. In the current atmosphere, individuals were resentful for "carrying" poor performers. The department level benchmarks were also getting difficult to maintain through product mix and business transitions and were becoming increasingly arbitrary based on each site’s historical performances. In January 2010, Pep Boy’s piloted a program of replacing existing UPH targets with discrete standards supported by LMS. In parallel, accountability programs, coaching tools, and the incentive program was completely redesigned. To best prepare the joint team and site, Pep Boys determined to utilize a Lean Value Stream Mapping to arrive at the procedure on which to base the engineered standards. This case study illustrates how to impact facility safety, quality, and productivity while also impacting the psychology of the workplace for both workers and management.

HUMAN CAPITAL: THE FULL MONTY
Tom Landry, President, Allegiance Staffing
Separate truth from fiction about contingent labor by examining the economics of supplemental help and reviewing the real benefits of outsourced labor. Demonstrate methods of sourcing that will ensure real tangible cost savings. By using case studies from today’s headlines as examples we will show the errors that occurred in the procurement process that lead to the failures, expose the additional risks that arose from these situations and how to avoid them. We will share methods of calculating real cost and how to gain real long term value. Attendees will come away with a new view of staffing and a notebook full of ways to avoid temp speak, gain real value for their spend and a renewed attitude that they are in control.

Steve Szilagyi is senior vice president of distribution at Lowe's Companies.
He will present at Tuesday's General Session at the 2012 WERC Conference.
Here are some things to know about Steve...

Mr. Steve Szilagyi

What excites you most about the field of supply chain?

There is endless possibility to improve, along with endless opportunity to celebrate great performance. Supply chain is all about a team of people serving the customer – and you either do that well, or you don’t. Every day you know the score.

What new or recent trend will have the biggest
impact on supply chain, and why?

The evolution of the customer’s shopping patterns, channels, and preferences. The explosion of content on the internet, along with the capability of mobile devices, puts a premium on the responsiveness, quality, and flexibility of the supply chain. An old joke went something like "good-fast-cheap; you can have two." Today if you don’t have all three, you’ll find yourself out of the game soon.

TRANSACTION-BASED INVENTORY & QUALITY CONTROL OPERATIONS

Bruce McMahon, VP Logistics, Regis Corporation

The presentation will explain transactional based IC/QC procedures that maintain on-going accuracies of 99.7% in location status and outbound order accuracy as well as a 99.8% fill rate in a 85% loose piece pick environment. No annual shutdown is needed nor are traditional ABC cycle count schedules used. Instead of "wasting" 90% of the time using traditional cycle counting that simply verifies location accuracy, transaction based inventory control points intervene when operational exceptions demand inventory control intervention. 90% of IC and QC time can be spent fixing problems that directly improve accuracy and fill rate.

IMPLEMENTATION X2: WMS WITH VOICE

David Wilson, VP of Operations and Matt Bruner, SAP Supply Chain Process Lead, HD Supply Facilities Maintenance and Daniel Keller, Director of Sales and Marketing, Lucas Systems

In 2011, HD Supply Facilities Maintenance tackled two major technology implementations in parallel, rolling out SAP WM followed closely by a Jennifer voice picking system. Taken separately, WMS and voice implementations are major undertakings; taking on both at the same time is . . .! This case study describes HD Supply’s ambitious technology transformation, including effective process design for large scale warehouse projects and lessons learned. Hear the key design and planning considerations that guided HD Supply’s project, and learn how technology and operations personnel teamed up to ensure a smooth roll out, despite the inevitable bumps along the path with minimum customer disruption and impacts to productivity.

THE THEORY OF CONSTRAINTS IN THE WAREHOUSE

Robert Kennedy, EVP, Business Development, DMLogic and Annette Danek-Akey, VP Fulfillment, Random House, Inc.

The principles of the Theory of Constraints, (TOC) first popularized by Eli Goldratt in his book "The Goal," are drawn from concepts known as the Toyota Production System, often referred to as a Kanban or JIT. TOC is a means of reducing in-process inventory (WIP) and balancing the workflow, resulting in significant cost reductions and better throughput. TOC, however, is not just for manufacturing. The same principles can be applied to a warehouse operation. Random House, Inc operates a 1M sq. ft. DC in Westminster, MD, with over 50K book titles in inventory. This presentation will highlight the basic principles of Dynamic Buffer Management and how Random House has used this methodology to change their picking rules and how they use the principles of TOC in their two operations.

HOW TO DEAL WITH SLOW MOVERS: A TALE OF 2.5 SYSTEMS AT BEN E. KEITH

Michael January, Director, Process Improvement, Ben E. Keith Company and Allan Kohl, President/CEO, KOM International, Inc.

The Ben E. Keith management team worked closely with KOM and major ASRS/automation providers to review all practical options and identify the most cost effective and advantageous application for their new Houston facility, particularly in regard to handling slow movers. This presentation offers an overview of the process and the findings and direction chosen for the new facility. This case study will illustrate how to identify and define the slow movers in your operation and offer a variety of options to deal with them.

RIGHT SIZING AUTOMATION FOR YOUR FULFILLMENT OPERATIONS - GILT GROUPE CASE STUDY

Christopher Halkyard, Chief Supply Chain Officer, Gilt Groupe and Steve Johnson, Johnson Stephens Consulting, Inc.

This case study of design planning and implementation of the new Gilt.com fulfillment center will describe the "former" state of the Gilt.com supply chain and explain how and why this environment required drastic transformation to keep pace with "hypergrowth." A review of each of the automation technologies considered will be presented and the process of effectively evaluating these technologies and presenting the business case to executive management will be explained in detail. Finally, the resulting fulfillment center design and results achieved during the first six months will be presented.

SUPPLY CHAIN FLEXIBILITY

David Griffith, Senior VP, Logistics, MIQ Logistics and Mike Noblit, Senior VP, North American Operations, Samsung Electronics

Samsung (manufacturer & supplier) and MIQ Logistics (LSP) will discuss the necessity of having flexibility in the logistics operations of a retail supplier’s order fulfillment activities. This is becoming increasingly important as spikes of activity, unpredictable changes to customer orders and uncontrollable environmental forces are on the rise. The discussion will include the need for infrastructure flexibility (determining optimal network, facility sizing challenges), optimal mode usage (decision points, TMS and domestic transportation issues) and use of contingent labor and cost management (impact of fuel, transportation costs, compliance).

TIPPING POINT ANALYSIS

Joe Dunlap, Director, Fortna, Inc.

Tipping point analysis is the perfect tool for defining strategy based on your best assumptions of future economic conditions and then assess what variation in assumptions would cause a change in strategy. This session will explain the what and how of tipping point analysis as part of your strategic decision making process. You will also learn why it is a useful analysis method and learn a framework to apply it in your projects as well as hear example case studies where tipping point analysis made a difference in decision making.

WAREHOUSE EMPLOYEE OPINION SURVEY - 2011

Brian Devine, Division VP, ProLogistix

Managers and supervisors rarely have the time to check in with all the frontline associates to learn what's important to them. But knowing what typical hourly warehouse associates consider important goes a long way toward attracting and retaining the most productive workers in your market. Hear the results of a recent survey of frontline warehouse associates and you'll have a better chance to improve your worker productivity and reduce labor costs by reducing employee turnover.

BEER 'n' BULL

Chad Pilbeam, Business Development, Warehousing Education & Research Council

It's probably safe to say that the bond of warehousing, logistics, and beer is well-documented. At the very least, last year's Beer n Bull crowd demanded that we recreate the festive yet erudite scene for Conference 2012. With vim & vigor, this session will share fun facts from the warehousing industry (some real, others that are total bull) along with what we can learn from beer and brewing to make our business more creative, fun and profitable. After a full day of serious education, it's time to sit back, laugh, "have a few" and not take ourselves too seriously. (Seating will be limited, register early.)

WERC CERTIFICATION CASE STUDY

Chad Pilbeam, Business Development, Warehousing Education & Research Council

Here’s your chance to learn about the WERC Facility certification program and what it entails. You’ll learn the process and the real-world metrics on which the audit is based. You’ll also hear from a company that has achieved Certification status, what they learned and the value they received.

TRANSFORMING TO A GLOBAL OMNI-CHANNEL SUPPLY CHAIN

Mauro Calderan, Senior VP, Supply Chain & Logistics, Brooks Brothers Group and Sean Whitehouse, Partner, Kurt Salon

With global expansion and growth in the retail, direct, and wholesale business channels, Brooks Brothers was faced with transforming their supply chain. The joint Brooks Brothers / Kurt Salmon project team partnered to develop a supply chain operating model capable of supporting this increasing complex and diverse business model. Representatives from both project team partners will discuss the process used to design this optimized supply chain, the challenges encountered and the roadmap developed to meet the business vision.

WAREHOUSE AUTOMATION: WHERE IS IT HEADED?

Jerry Koch, Director, Corporate Marketing & Product Mgmnt, Intelligrated, William Leber, Director of Business Development, Swisslog Warehouse and Distribution

This interactive session will engage the audience’s participation using a polling system as it focuses on the trends, issues and future needs/expectations in the area of warehouse automation and order fulfillment. The discussion will also draw data from an Aberdeen survey being currently conducted on the state of warehouse automation.

Monday, May 7, 9:45AM - 11:00AM

01	OPERATING A SMALLER FACILITY
Randy Plost, Houston Distribution Manager, Victaulic Company of America
The problems are the same, but the solutions are different when you manage a small warehouse or DC (50,000 sq. ft. or less). You have fewer people, less space, and smaller budgets for equipment, automation and technology. Discuss your challenges with others who are dealing with similar issues and hear about their solutions. Everyone should leave this session with at least one idea to try at their own facility.

02	CHEMICAL WAREHOUSING
William A. Miller, Sr Director of Business Development, Faure Brothers Corporation
Join this group to discuss the unique challenges involved in providing responsible care, handling and shipping of chemicals. Participants will direct the major topics of discussion. Previous primary discussion topics have included: Dept. of Homeland Security – CFATS, Federal, State and Local Regulations, Training, Facility, and Shipping Requirements and Documentation.

03	BUSINESS LOCATION SERVICES - HOW TO LOCATE A NEW DC
Tim Feemster, Grubb & Ellis Company
A facilitated brainstorming session to outline goals, strategy and tactics of locating a new DC in your network. We will generate an outline for the process and determine how and what elements of cost, transportation methodologies, community, incentives, etc. play a role in the decision. All notes from the session will be captured by the facilitator, summarized, and sent back to the participants as follow-up from the session.

04	YOUNG LOGISTICS PROFESSIONALS
Michael Wohlwend, VP, SAP Americas and Tim Hotze, Vice President, Supply Chain Management, Panalpina
When you're at the beginning of your career, establishing connections, building your career and contributing to your company are top-of-mind subjects. Join this discussion to talk about these concerns with other young professionals.

Monday, May 7, 1:45PM - 3:00PM

06	PICK THIS! (ALSO TUESDAY AT 3:30)
Lawrence Dean Shemesh, President & CEO, OPSdesign Consulting
Evaluating or designing a piece picking system? With about 60% of DC labor costs attributed to picking, designing the best and most cost effective system solution continues to be challenging for most operations. Join this session to discuss operational information required to design a piece picking system, piece picking options and lessons learned from implemented designs.

07	VESTED OUTSOURCING
Kate Vitasek, Supply Chain Visions
How can you move beyond saying "partnership" to contracting for true partnership? How do you know if Vested Outsourcing is something you should explore? What are the incentives to get your customer /supplier to go down a Vested Outsourcing path? Join this roundtable discussion to better understand Vested Outsourcing.

08	SOCIAL MEDIA IN THE SUPPLY CHAIN (ALSO TUESDAY AT 10:15AM)
Thomas Nightingale, President, Sales & Marketing, ModusLink Global Solutions
This interactive session will cut through the noise and hype of social media to explore the core of what social media is and is not. Participants will share case studies, best practices and key learnings from their usage of social media in the supply chain. The group will share practical applications and best practices to ensure favorable return on investment in social media and the discussion will include ways to overcome the common fears and pitfalls of social media.

09	KPIS AND MEASUREMENT - WHAT IS REALLY WORKING (ALSO TUESDAY AT 3:30PM)
David K. Schneider, Force Multiplier - President, David K. Schneider & Company, LLC
Measure to Manage is a hallmark practice of best in class distribution operations. In this unique session, we will use an innovative rapid facilitation process to develop and rank the actual measurements that your peers use. In an open forum the discussion will focus on "Why" they use these measures AND the "Results" that are created for these practitioners. Leave the session with a new understanding behind the motivation for KPI selection and the outcome of the results.

Monday, May 7, 3:15PM - 4:30PM

11	ALL ABOUT WERCOUNCILS
Andrea F. Velasquez, VP, Business Development, Epstein

12	WORKING WITH TEMP SERVICES
Tom Landry, President, Allegiance Staffing
We will use the experiences of attendees to develop a set of best practices for logistics professionals who work with temp services. How to find the best service. Weed through "Temp speak." VMS, MSP: On-site do I really need it and how to implement the right one? How to develop performance standards and establish accountability methods.

13	TRANSPORTATION CAPACITY ISSUES
Clifford F. Lynch, Principal, C.F. Lynch & Associates
This discussion will revolve around the recent survey of transportation capacity and cost issues. Findings will be discussed and compared with the actual experience of those attending the session. Projections for the future will be offered by the attendees.

14	SMARTER SLOTTING: BEST PRACTICES FOR THE EFFICIENT WAREHOUSE (ALSO TUESDAY AT 10:15AM)
Dan Basmajian, President, Optricity Corporation
Discussion surrounding slotting optimization continues to heat up as exposure to real cost savings reaches higher levels, and warehousing professionals across industries are searching for ways to improve picking, replenishment, and space utilization, among others. Share your slotting experiences and explore slotting challenges with practitioners across industries in this unique roundtable session designed to allow participants to expand their thinking about slotting practices in the warehouse.

Tuesday, May 8, 8:45AM - 10:00AM

21	DISASTERS HAPPEN: WHAT ARE YOUR RISKS AND WHERE ARE YOUR OPPORTUNITIES TO MAKE A DIFFERENCE?
John T. Menzies, III, Chairman, The Terminal Corporation
An extreme event can impact an organization's people, markets, operations and interests, yet few know how to constructively engage. That you and people may not be allowed to enter a perimeter that authorities establish underlines the need to engage with and integrate plans with your local emergency management authorities ahead of time. Businesses' capability to operate and respond in emergencies is important because 85% of resources and infrastructure are in the private sector - which makes effective connections between businesses, nonprofits and government critical to economic and social recovery of impacted communities.

22	IMPLEMENTING ADVANCED AUTOMATION SYSTEMS - LESSONS LEARNED
Marvin Logan, Director, Consulting Services, Bastian Material Handling LLC
Attendees for this roundtable will discuss and share information on their experiences with the implementation of advanced distribution systems, including WMS, WCS and Material Handling. We will talk about how these systems have been justified, which types have the best payback under certain circumstances, and lessons learned from the implementations.

23	SPACE - THROUGHPUT OR STORAGE?
Bob Silverman, Senior VP, Jones Lang LaSalle
Of course the answer is "yes," but too wide open doesn’t store enough, and too packed impedes throughput and productivity. Find the right balance and your operation hums. Join this discussion to share problems and opportunities.

24	LEGAL ISSUES
Ann E. Christopher, VP & General Counsel, Kenco Group, Inc
This roundtable provides a forum for asking questions and sharing legal concerns pertinent in today's logistics industry, including contractual liability, insurance, and NLRB employment related matters. Applicable laws and regulations will also be reviewed.

Tuesday, May 8, 10:15AM - 11:30AM

26	SOCIAL MEDIA IN THE SUPPLY CHAIN (ALSO MONDAY AT 1:45PM)
Thomas Nightingale, President, Sales & Marketing, ModusLink Global Solutions
This interactive session will cut through the noise and hype of social media to explore the core of what social media is and is not. Participants will share case studies, best practices and key learnings from their usage of social media in the supply chain. The group will share practical applications and best practices to ensure favorable return on investment in social media and the discussion will include ways to overcome the common fears and pitfalls of social media.

27	SMARTER SLOTTING: BEST PRACTICES FOR THE EFFICIENT WAREHOUSE (ALSO MONDAY AT 3:15PM)
Dan Basmajian, President, Optricity Corporation
Discussion surrounding slotting optimization continues to heat up as exposure to real cost savings reaches higher levels, and warehousing professionals across industries are searching for ways to improve picking, replenishment, and space utilization, among others. Share your slotting experiences and explore slotting challenges with practitioners across industries in this unique roundtable session designed to allow participants to expand their thinking about slotting practices in the warehouse.

28	CLOUD BASED WMS
Diego Pantoja-Navajas, Founder/CEO, LogFire
Learn more about the benefits and concerns of a real-world cloud WMS implementation.

29	LEAN + LMS + ES
Charlie Zosel, VP, Tom Zosel Associates, Ltd.
Engineered standards supported by LMS and accountability programs, coaching tools, and the incentive program is quite a line-up. Learn more about how these approaches can enhance your culture and drive positive results for all.

Tuesday, May 8, 1:45PM - 3:00PM

31	SUSTAINABILITY
Boyce Bonham, Director, Integrator Services, Hytrol Conveyor Company, Inc.
Description

32	PROJECT MANAGEMENT
Catherine L. Cooper, President, World Connections
The best project managers learn from their own mistakes and what to do and not to do "next time". This session invites candid conversations about project challenges. If your job depends on the success of a major project and there is NO NEXT TIME, come glean from others the tips that will contribute to your success.

33	INTEGRATION: PUTTING THE PIECES TOGETHER
Donald Cronin, President, Alternative Technologies
The group will discuss the benefits, methods & expectations of an integrated project from beginning to end. Let’s consider the why and how to Benchmark existing operations; planning; defining the scope, expectations / goals; budget; justification (ROI); scheduling and project management through documentation and managing the integrated system after it has been implemented.

Tuesday, May 8, 3:30PM - 4:45PM

36	PICK THIS! (ALSO MONDAY AT 1:45)
Lawrence Dean Shemesh, President & CEO, OPSdesign Consulting
Evaluating or designing a piece picking system? With about 60% of DC labor costs attributed to picking, designing the best and most cost effective system solution continues to be challenging for most operations. Join this session to discuss operational information required to design a piece picking system, piece picking options and lessons learned from implemented designs.

37	KPIS AND MEASUREMENT - WHAT IS REALLY WORKING (ALSO MONDAY AT 1:45PM)
David K. Schneider, Force Multiplier - President, David K. Schneider & Company, LLC
Measure to Manage is a hallmark practice of best in class distribution operations. In this unique session, we will use an innovative rapid facilitation process to develop and rank the actual measurements that your peers use. In an open forum the discussion will focus on "Why" they use these measures AND the "Results" that are created for these practitioners. Leave the session with a new understanding behind the motivation for KPI selection and the outcome of the results.

38	Title HERE
Byline Here
Description

39	TRANSPORTATION CHECKLIST
John Lyons, LXP
Description

Monday, May 7 (afternoon tours)

01

National Distributing Company bus departs @1:30pm and returns @ 3:30pm

National Distributing Company is a proud distributor of beverage alcohol products. The Atlanta facility is a wholesale spirits and fine wine distribution center. You’ll see multiple mezzanine pick modules in a dry warehouse environment, with 40,000 sq. ft. of refrigeration for fine wines and high density racking with single, 2-deep, 3-deep and 4-deep racking. The operation features a single sortation Dematic conveyor, loading cases into six trucks at a time; a voice-pick bottle room (piece case) and full case line and a WMS with labor management capabilities.

02

Staples Atlanta DC's bus departs @1:10pm and returns @ 4:30pm

This tour is a two-in-one package. The Staples Austell Fulfillment Center supports direct fulfillment of office, print and technology products plus facility and break room supplies and furniture. This facility is the only facility in the Staples network to support five different product lines. Specs include: facility utilizes pick-to-voice technology, is de-trashed and pick-to-cart. The facility supports an imbedded fleet operation consisting of approximately 25 daily routes. It is 350,000 sq. ft. and carries 9K SKUs.

The Staples Lithia Springs Fulfillment Center supports direct fulfillment for Georgia, Alabama and Tennessee and distributes office products, furniture and facility/break room supplies to contract, small business and .com customers. Specs include: pick-to-light and three miles of conveyor. The facility ships approximately 30,000 cartons per day, is 400,000 sq. ft. and carries 25K SKUs.

03

Turner Field & Aramark Warehouse bus departs @1:20pm and returns @ 4:10pm

Another two-for-one tour! Turner Field was transformed in 1997 from the Olympic Stadium, which was used for the 1996 Atlanta Olympic Games and now the Atlanta Braves play 81+ games at the ballpark each year. Turner Field also hosts hundreds of events, including concerts, weddings, and corporate functions. The Braves Museum & Hall of Fame is located inside the ballpark and features more than 600 Braves artifacts and photographs that trace the team’s history from its beginnings in Boston (1871-1952) to Milwaukee (1953-1965) to Atlanta (1966-Present). The tour of the ballpark takes visitors to the clubhouse, dugout, press box, and much more. You’ll also see the Aramark warehouse, which provides food and merchandise for up to 50,000 people during each game.

Tuesday, May 8 (morning tours)

11

Anderson Merchandisers bus departs @ 7:00am and returns @ 10:15am

The Anderson Atlanta DC (500,000 sq. ft., temperature controlled) distributes books, music, and video to 4 customers consisting of over 2,500 retail stores in the continental US and internationally. We sort, tag, and ship roughly 3 million units a week using approximately 300 full time associates across 3 shifts (dayshift, 2nd shift, and weekend shift). Our facility uses the Manhattan WMS, 3 high-speed sorters, and Vocollect to pick, pack, and ship orders.

12

The Coca-Cola Company bus departs @ 7:40am and returns @10:00am

When you think "Atlanta," it's hard not to think of Coca-Cola. This giant in the industry has kindly opened its doors for WERC conference attendees. On the Atlanta Syrup Plant tour, you'll see 400K sq. ft. of manufacturing and distribution space with a daily throughput of 140 truckloads. Specifics include vertically integrated manufacturing, automated storage and retrieval systems (ASRS), automated pallet building and a demand-driven supply chain (Coca-Cola Freestyle dispenser generates demand based on consumption). The facility was built in 1956 and expanded in 2009. It's environment is both cooler and dry/ambient, and it carries more than 350 SKUs.

13

Luxottica Retail bus departs @ 7:10am and returns @ 10:30am

Luxottica produces and distributes sun and prescription eyewear of high technical and stylistic quality to improve the well-being and satisfaction of its customers and at the same time create value for employees and the communities in which the Group operates. Tour their McDonough facility (172,000sq. ft.), which services three retail brands plus wholesale operations, and where they pick and ship an average of 950,000 units weekly. Processes include daily special orders and weekly bulk replenishments with shipping domestically and internationally to over 4,000 locations at least once a week using a cross belt sorter, put to light systems and cross docking.

14

Pep Boys DC bus departs @ 7:30am and returns @ 10:15am

In 1921, four Navy buddies pooled together $800 to open a single auto parts supply store in Philadelphia. This venture would go on to become the multi-billion dollar nationwide retail and service chain that is known as Pep Boys today. With over 700 stores across the U.S. and Puerto Rico, the Company has come a long way from its humble beginnings—and everyone recognizes the always cheerful Pep Boys. During this tour, you’ll see a 400,000 sq. ft. facility using a voice pick/family product slotting procedure in a superhub and sister store concept. You’ll hear about their productivity enhancement through standards, their use of an inbound scheduler, yard management, receiver/stocker process and their e-commerce delivery processes.

15	GENCO ATC Sears Return Center bus departs @ 1:35pm and returns @ 4:40pm
GENCO is well known for its demonstrated expertise in returns management. Join this afternoon tour to visit the 328,000 sqft McDonough facility where teammates scan returned goods and sort them by disposition. You’ll see the RF system linked to R-Log (proprietary returns software) that is used as well as how the Sky Trax RTLS (real-time optical system) is used.

Attend 1 or 2 tours
(1 tour per day).
Fee = $35 per tour.
Tour fees are not refundable. If a tour is NOT available, you will not be charged.

Use Tour Codes to show your choice.

Online: your place is reserved as you make your selection.
If a tour is filled, you will be blocked from registering.

Faxed / mailed registrations are processed as they are received.
The registration form allows for a 1st and 2nd choice for each day.
If your 1st choice is not available and you haven’t selected an alternate, you will not be registered to any tour.

Tour requests are filled first-come, first-served when registration fee is received. You'll receive confirmation before conference. At conference, you'll receive a ticket with the departure time.

At conference, open tour spots are filled on a first come, first served basis.
Check availability at the onsite registration desk.

Exhibitor Presentations on the Demo Stage

Sunday, May 6, 2012	Monday, May 7, 2012 Lunch	Monday, May 7, 2012 Reception
5:00pm	11:30 Achieving Supply Chain Excellence Through Mobility Bruce Stubbs, Industry Marketing Director, Vocollect, a business unit of Intermec, Inc.	4:30 pm Robotic Industrial Trucks Promise an Instant ROI Larry Baldauf Seegrid understands the vast majority of the industry knows they need automation to remain a competitive force in the marketplace; however, not everyone has $20M for a capital equipment install. Companies are turning to Robotic Industrial Trucks for automated movement of product instead of AGVs. Robotic Industrial Trucks give companies the flexible, affordable automation they need, and they set up and transporting goods in a matter of hours, not months or years. Attend this session to learn more.
5:45pm Using Real-Time, Exception-Based Metrics and KPIs to Optimize Your Extended Supply Chain Operations Steve Hensley, President, Blue Sky Technologies Supply Chain operations generate more than enough "data" these days, but how do best-in-class companies mine the data to extract the "information" they need to manage their operations in real-time? This session will discuss the KPI and metric information required and the methods of extracting, compiling and viewing the information so that key operational and managerial decisions can be made "on-the-fly," making a substantial impact on your supply chain bottom line.	12:15pm Making Complexity Simple: The Evolution of Automated Storage & Retrieval Technology Michael Jevince, Manager, Business Development, Knapp Today’s warehouses and distribution centers face diverse challenges – an extensive variety of products; seasonal fluctuations; changing consumer demand. Evolving AS/RS technology allows for automating a "goods-to-person" solution to achieve labor reduction, smaller building footprints, increase accuracy rates and also meet "green energy" guidelines. Understand the game changing shift in performance, reliability and flexibility with shuttle solutions for order picking, returns handling, order buffering, shipping sequencing and many more of today’s most demanding applications.	5:15pm Slotting Your Next Move: OptiSlot DC3™ A-Z in 30 Minutes or Less Dan Basmajian Slotting optimization has become a topic of increased interest among warehousing industry professionals, but many still hesitate to commit to an advanced software solution to improve operations because such a step seems complex. In this 30-minute session, the Optricity team will demonstrate how to set up and run OptiSlot DC 3™, Optricity’s best of breed slotting optimization solution. Join us to experience the ease with which you can improve your warehouse, and stick around the show floor to ask your questions following the demo.
6:00pm	1:00pm On Demand Packaging^®. Isn't Everybody Already Doing This? Packsize Marketing VP Brandon Brooks With On Demand Packaging^®, companies are able to make their own corrugated packaging at the right time, in the right quantity, and in the right design, significantly reducing supply chain waste and logistical hassles. At this session, be among the first to learn about the newest innovation in supply chain management that will extend the benefits of On Demand Packaging® to a greater range of customers. Hear how this new technology will forever change the way companies package their products.	6:00pm Maximize SKU density, replenishment accuracy and picking productivity through high performance software-driven pick-to-light systems Jerry Koch, Director of Corporate Marketing & Product Management Hear about the latest technologies available for today's high performance order fulfillment operations. Intelligrated's Real Time Solutions(r) order fulfillment software and pick-to-light hardware systems provide the ultimate in order fulfillment flexibility for today's multi-channel and e-commerce DCs. Using new Trak3 xD(tm) extended displays, Real Time Solutions pick-to-light systems offer the industry's first dynamic dual-shelf pick face and replenishment slotting capability, dramatically increasing productivity and directed replenishment accuracy. With advanced software features for color-coded activity and real-time management of stores, SKUs and individual picker productivity, Intelligrated Real Time Solutions pick-to-light systems can help keep your operation competitive.
7:15pm

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May 6-9, 2012 Conference Highlights

Exhibitor Presentations on the Demo Stage