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WERCbook guides are an easy-to-read format with text and exercises that allow for self-paced study. The guides allow individuals to work through it on their own, to supplement other training in the facility or to use for group discussions.
Each WERCbook is $14.95 for members & $29.90 for nonmembers. |
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Communicating, Decision Making & Managing Conflict, WERCbook 2
Learn about communicating within the warehouse environment. |
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Managing Performance, WERCbook 3
The guide looks at managing performance as three inter-related processes: planning, coaching and appraising. Topics: Purposes of performance management, Performance Planning, Performance Coaching and Counseling, Performance Appraisal |
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Coaching Employee Development, WERCbook 4
This guide is aimed at the internal manager and focuses on the manager’s need to use coaching skills in the performance, development and career advising of direct report employees inside the organization. |
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Mentoring Programs in DCs , WERCbook 5
This guide will walk you through an evaluation of your own organization and familiarize you with the principles of successful mentoring programs. |
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