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THANK YOU TO EVERYONE WHO PARTICIPATED IN THE
2014 WERC ANNUAL CONFERENCE!


Select conference session recordings are available now.

Equipment    Metrics    Outsourcing    People    Processes   Real Estate    Strategies   Systems    Transportation    Warehousing 

Equipment
Robotics already have a foothold in warehousing and distribution in the form of automatic palletizers. Just how much further are robotics likely to go? This session will identify key trends in the technology and its use and give you an early look at how different and more efficient your operations could be in a few short years.
Derek Rickard, Distribution Systems Manager, RMT Robotics, Ltd.
 
Smaller and more frequent deliveries, the rise of e-commerce, complex order fulfillment requirements and the availability of labor are all causing warehouse professionals to take a hard look at automation for their facilities. But when is the right time to automate? With due respect to Shakespeare, that is the question. And like Hamlet, it can be a vexing one. In this session, Bob Trebilcock, editorial director of Supply Chain Management Review and executive editor of Modern Materials Handling magazine, will lead a panel discussion of experienced warehouse professionals who have wrestled with that question in their facilities.

Pete Rector, EVP, GENCO
Rocky Ruane, Regional Director of Warehouse Operations, IL/ MN, Wirtz Beverage Co
William Stark, VP, Engineering, United Stationers Supply Co
Bob Trebilcock, Editorial Director, Supply Chain Mgmt Review, Peerless Media
  
Metrics
Each year, WERC members and DC Velocity readers identify the most critical metrics used in their DCs and the updated data is published for your benchmarking efforts. Hear the latest stats from our research experts. Copies of the annual report will be available for all conference attendees.
Karl B. Manrodt, Professor, Georgia Southern University
Joseph Tillman, CTL, VP Transportation, KS Harvesters
Donnie F. Williams, Jr., Assistant Professor of Logistics, Georgia College & State University
 
This presentation will outline Quarterly Business Reviews best practices focusing on improving business reviews and ensuring value for both the shipper and the service provider. It will cover both strategic and tactical best practices for ensuring that such reviews are beneficial in the short- and long-run.

J. Paul Dittmann, PhD, Professor, The University of Tennessee
Dan Iddings, Director, Distribution Operations, Whirlpool Corp
 
Successful organizations incorporate KPIs that are tied to the organization’s strategic plan and the customer. Attend this session to hear how delivering this information and data utilizing a Balanced Scorecard ensures that the organization is "measuring what matters." Resulting trends and patterns can be recognized and used to prioritize and align continuous improvement activities.

Jason Minghini, Vice President, Kenco Logistic Services
 
 
Outsourcing
 
What is activity based pricing and how does it work within an outsourced logistics services arrangement?  What kinds of services are best suited to activity based pricing?  Can it be used to reduce risk and better manage logistics costs? Hear an explanation of what activity-based pricing is, how to put it together, on what types of activities to base it, and how to maintain it.  Benefits for both the provider and the user will be discussed.
Robert Ulery, VP, Solutions Design, GENCO
 
Today's dynamic business environment demands more from 3PLs.  After their spin off from Kraft Foods, Mondelez International set out to change the game and create Vested Outsourcing relationships with three of their service providers.  This session will explain why Mondelez International chose a Vested path and include Mondelez and their experience applying the Vested Outsourcing methodology and how it has dramatically increased trust and collaboration - and is setting the stage for all of the companies to achieve that elusive "win-win" relationship.

Shelly Cihak, Sr Director Business Development, Exel
Cory Ann Holst, Director of Logistics Operations, Mondelez International
Kate L. Vitasek, Founder and Managing Partner, Vested
 
Outsourcing distribution operations can be risky--for both the 3PL user and the logistics services provider. What is the best way to manage those risks so that the relationship stays healthy and productive? A 3PL user and their 3PL will share how they identify risks, ways to mitigate problems before they occur, and how to address problems that do arise.

Cary Mosher, VP Operations, Exel
James Rush, Director of Corporate Logistics, Hoffmaster Group, Inc.
 
People
 
This session will explain how top companies have approached Labor Management Systems (LMS) selection and integration and decided whether or not to include incentives in their LM progra You’ll hear an overview of the types of LMS available and case studies to explain how incentives can be incorporated into an LM program. The panelists will discuss the benefits (and challenges) of an LM incentive program and tips for success.
Joel Garcia, Partner, Supply Chain Solutions, enVista Corporation
Jaime Gonzalez, EnVista Corporation
Kent Kostuk, Industrial Engineering Director, Federated Co-Operatives Limited
Russell P. Polski, Logistics Director, Federated Co-Operatives Limited
Tom Stretar, Senior Director, enVista LLC
 
Beginning with defining the four generations currently in the workforce, this session will outline how to manage the differences. Using examples of how companies have engaged their workers will illustrate how an organization can attract, manage Gen-Y workers and leverage these workers so they can rise to leadership positions rather than leave the company. Understand why you must begin to educate yourself on the generations and how to apply what you learn to your supply chain and policies.

Jamie Bonin, Director, HR, Nature's Best
 
Violence is a serious safety and health hazard in many workplace environments, but too many companies take the "it won’t happen here" approach. This presentation focuses on building awareness about workplace violence in order to anticipate and avoid these dangers. You’ll learn about appropriate responses to violence, drills to conduct with associates and managing WPV cases.

Bob Zalud, Divisional Sr Mgr Compliance, Safety & AP, Walmart Stores, Inc.
 
 
Are your sights set on being a leader in our industry? Invest this hour preparing yourself for the challenge of transitioning from being AN authority on operations and logistics to being IN authority. Identify skills and attributes that you need to strengthen to be an effective leader. Catherine Cooper, formally educated as an engineer, has dedicated her career to the logistics industry, with the last 15 years in top leadership positions. In this high-energy session, Catherine draws on her experiences, successes and mistakes to share with other leaders what she learned the hard way.

Catherine L. Cooper, President, World Connections
 
Processes
 
Starbucks’ journey to quantify rotation exceptions at its regional DCs included developing a report/tool to quantify the issues and implementing a corrective action plan. In this case study, you’ll learn about the challenges faced and the improvements made.
 
Anna Johnson, Director, Distribution, Starbucks Coffee Company
Thomas Kaja, Manager, Distribution, Starbucks Coffee Company
Rishi Nair, Senior Project Manager, Starbucks Coffee Company
Mike Sponsler, Distribution Manager, Starbucks Coffee Company
 
aLive on the WERC Celebrity Couch: Warehouse Slotting Optimization: Truths and Secrets Revealed - VIDEO PENDING
Join us for the destined-to-be-daytime-Emmy-winning talk show… as we bring Warehouse Slotting: "aLIVE on the WERC Celebrity Couch"
In just 60 minutes this show will take you deep behind the scenes and deliver slam-packed news you can use. Celebrities spill the juicy details of one of today’s hottest topics in warehousing - slotting optimization. The guest lineup for today’s show includes Warehousing Technology Field Expert, Norm Saenz delivering raw advice on the top six ways to improve your slotting NOW. Slotting Guru, Dan Basmajian, then joins us, aLive on the Couch, with the top three insights about slotting technology that we don’t know – but wish we did.  Mike McCaleb, Slotting Technology User, refuses rehab and claims he’d do it all over again. We get the back story. And finally, reformed integrator, Ed Romaine, reveals he secretly provides slotting services. Find out what really happens behind closed doors and why.

Dan Basmajian, President, Optricity Corporation
Michael R. McCaleb, Director of Operations, IAE/Midwest Engine Warehouse
Ed Romaine, CMO - VP Marketing, Integrated Systems Design - ISD
Norman E. Saenz, Jr., Managing Director, St. Onge Company
Catherine Cooper, President, World Connections
 
Our business is structured around fundamental values and business philosophies about treating employees, customers and vendors with respect and dignity—we call them our Foundation Principles™. They guide every decision the company makes. In this session, you'll hear more about the processes The Container Store has in place for recruiting, hiring and training employees, all in an effort to nurture its unique corporate culture – a culture that drives the value of the business and has landed the company on FORTUNE magazine's list of "100 Best Companies To Work For®" 14 years in a row.

Tammy Gora, Recruiting & Training Director, The Container Store
Amy Rhodes, Director, DC Learning & Development, The Container Store
 
Real Estate
Learn 10+ ways you can retrofit an existing facility to improve its sustainability as well as lower your operating costs and find out how to build a new sustainable building from scratch along with the cost implications of doing so.  You’ll hear about actual projects implemented at Murphy Warehouse Co. and others to make the operations more sustainable and see actual cost savings numbers.

Richard T. Murphy, Jr., CLP, President & CEO, Murphy Warehouse Company
 
Lease accounting rules will probably be changing in 2014/15, which will impact your company's balance sheet and income statement. Gain insight on lease accounting rules that you can take back to your finance department. Better yet, bring your CFO so she/he can attend in person. You will learn how these new rules impact ALL leases (existing and new) with more than a one-year term (real estate leases, tractor & trailer leases, forklift leases, and even office equipment leases).

Jeffrey W. Shell, Exec VP, Corporate Capital Markets, CBRE
 
In 2011, Testa Produce moved into their new LEED Platinum certified 91,300 square foot produce distribution center in Chicago marking it as the first Platinum refrigerated food distribution facility in the U.S. The LEED building requirements provided the foundation for the integration of several strategies to lower operating costs, increase asset value, reduce waste, conserve energy and water, and reduce harmful greenhouse gas emissions. Now, after having occupied the facility for more than two years, how have these strategies performed? This case study will provide a post-occupancy performance evaluation of many green strategies and lessons learned. In addition, this session will explore how Testa Produce’s sustainability leadership goes "beyond the building" to influence all levels of stakeholders.

Michelle Winters, LEED® AP O+M, Sustainability Manager, East, Goby, LLC
Barbara Daly, Quality Assurance Manager, Testa Produce
 
Across the supply chain, retailers are changing their focus from "pallets to stores" to "boxes to doors." In response to this new demand driver, many warehouse projects are catering to e-fulfillment—both e-commerce-only retailers like Amazon and multi-channel retailers such as Walmart, Target and others. While some warehouse space will continue to be allocated to storage, an increasing percentage of space will support processes to get items from the shelves to the customer’s front door as quickly as possible. Almost every major e-commerce company and many traditional brick and mortar retailers are actively and rapidly expanding their e-commerce supply chain. From a real estate standpoint, it will be the only way to stay relevant in the new retail landscape.

John C. Morris, Senior Managing Director, Cushman & Wakefield
 
Strategies
Making your warehouse or DC "leaner" doesn’t have to mean investing a lot of time and money in material handling equipment, automation, software, or layout changes. Often, Lean principles and concepts can be applied to warehouse and DC operations quickly and for little or no cost. They key is to approach your operations with an industrial engineer’s mindset: Understand where to look, what to look for, and how to implement small changes that can produce big results.

Stephen T. Hopper, P.E., Founder & Principal, Inviscid Consulting, LLC
Attendees will gain a sense of how the business world is changing in response to seismic shifts in the macro environment as we preview the future supply chain and practices from the user perspective. World environmental threats in economics, politics, climate and population all contribute to create a new business environment. We unpack these trends and their causes and advocate for new and different supply chain strategies that will facilitate success in the future.

Chad W. Autry, PhD, Associate Professor of Supply Chain Management, University of Tennessee At Knoxville
John E. Bell, PhD, Assistant Professor of Supply Chain Management, University of Tennessee, Knoxville
 
Dick’s Sporting Goods is focused on enhancing their vendor partnership organizational structure, processes, and supporting tools in an effort to drive supply chain efficiencies and increase inventory integrity.  During a recent project, Kurt Salmon and Koncatenate worked closely with the Dick’s Sporting Good team to assess their vendor compliance program, develop a gap analysis illustrating critical vulnerabilities, and build a detailed roadmap with "quick wins" and longer term initiatives supporting an improved vendor partnership program.

Katy Keane, President & CEO, Koncatenate
Marty Hahn, Manager of Vendor Relations, Dick's Sporting Goods, Inc.
Sean Whitehouse, Partner, Kurt Salmon Associates
 
The U.S. Roadmap for Material Handling & Logistics consists of a report and action plan that will increase productivity, reduce costs, create jobs and improve the global competitiveness of the U.S. between now and 2025. Attend this session to hear from a panel of those who helped to develop the Roadmap—a broad, open community of thought leaders including material handling and logistics practitioners, suppliers, academia, associations and trade press who contributed thoughts about the capabilities and resources that the material handling and logistics industry needs to develop between now and 2025.

Paul Avampato, VP Customer Service and Logistics North America, Modelez
Randolph L. Bradley, Technical Fellow, SC Management, The Boeing Company
David Maloney, Special Projects Editor, DC Velocity
Jonathan A. Rader, Manager - Design Engineering, FedEx SmartPost
Michael B. Wohlwend, Vice President, SAP Americas
 
Hurricanes, earthquakes, tsunamis, volcanic eruptions—supply chain management professionals must understand these risks and develop effective plans to prevent disruption. Preparedness is essential because it takes security one step further to ensure companies are always aware and ready. This session will detail proven assessment and preparedness tools for preventing interruption and improving customer support and profitability.

Joseph L. Walden, MBA, Lecturer, Supply Chain, University of Kansas
 
 
Systems
 
"I claim that the current logistics and distribution system is not sustainable ... economically, environmentally, or socially."
    -- Benoit Montreuil, Father of the Physical Internet
With that claim, Ben Montreuil from the University of Laval (Quebec, Canada) launched the concept of the Physical Internet (PI). A short "definition" of the Physical Internet is that it will merge computing with modern logistics by standardizing modular containers and sharing resources among companies.  In these ways, the Physical Internet will produce a collaborative, highly-distributed, and highly-leveraged logistics system. Sound far-fetched and complicated? In this session,  Montreuil may just make you into a believer.

Benoit Montreuil, PhD, Professor, Université Laval
 
Transportation
For many companies, the latest statistics on distracted driving indicate that it’s an issue that needs to be addressed.  Best practices for combating distracted driving include effective training and a strong distracted driving policy.  This session will outline practical methods for addressing the key sources of distraction by considering how to create effective training and policy, along with methods for implementing cultural change in this critical area of public safety.

Steven Garrish, Senior Manager II - Regional Safety - Logistics, Walmart Stores, Inc.
 
Managing inbound supply has generally taken a back seat to the always service-sensitive outbound shipments. For many companies, the opportunity to synchronize their inbound supply chain may have more impact on cost and productivity than efforts on the customer-driven outbound shipments. This session will look at how to optimize inbound freight flow to improve receiving predictability and lower landed costs. We will review the steps to tackling the biggest challenge to synchronization - controlling the inbound flow. We also will explore transportation optimization strategies that maximize warehouse dock efficiencies and lower transportation costs. Finally, we will show how a synchronized inbound flow will drive warehouse productivity metrics and improve resource management.
Mark Wagner, VP, Engineering and Consulting, GENCO
Over the past few years, horizontal collaboration in transport and logistics has transformed from a theoretical concept into a powerful method to drive cost and inefficiencies out of the supply chain. Large shippers in Europe have taken the pole position when it comes to applying this radically new business model in practice. In this session, you will learn what the "big fuss" is all about, how horizontal collaboration can be applied to your logistics network, and what lessons can be drawn from the European experience, in order to hit the ground running in the U.S.

Mari Bishop, Logistics Services Manager, Colgate-Palmolive Company
Sven Verstrepen, Tri-Vizor
 
In U.S. commerce, procurement teams are increasingly involved in transportation bids. However, in the vast majority of America's largest publicly-traded companies, no one - procurement, transportation, risk management - is ensuring their firm uses transportation service providers who are 100% in compliance with both DOT and internal corporate governance. Furthermore, no one can locate 100% of documents relating to internal compliance. The risks are catastrophic to brands, let alone the careers of those involved. Come hear about the risks and how to effectively and inexpensively attend to them.
Jeffrey G. Tucker, CEO, Tucker Company Worldwide, Inc
 
Warehousing
 
Not only is maintaining a healthy and safe working environment "the right thing to do" for employees, contractors, visitors and neighbors, it is an essential element in providing superior levels of productivity and efficiency, and overall shareholder value.
The objective is to provide you with inspiration, and some useful tools, to assist with driving a culture of
safety excellence within your organization.

Peter Reyher, Director, Safety & Health, New Breed
 
The question when using metrics to improve warehouse performance is: "How do I get a good picture of operational reality?" Going back to the basics, we will uncover the math, grammar, history and science of a really usable metric. Gain a better understanding of how the DC Measures Study calculates and defines its metrics and how to use metrics to align goals to the corporate strategy and improve operations.
 
Joseph Tillman, CTL, VP Transportation, KS Harvesters